Can't sign in?
Sign in with your password, or ask for a 6-digit code by email instead. Check spam if it doesn't arrive within a minute. Signed up with Google, or with Apple in the iPhone app? Use that same button again.
Support
How can we help?
Quick answers first. If you still need us, send a message and a real person will reply by email.
Plans and purchases
Bought in the iPhone or iPad app? Apple handles that payment, so you change or cancel it in your Apple ID settings under Subscriptions. Bought on floura.app? Manage it under Billing in your account. See all plans.
Designs and sharing
Every version of a design is saved on its project. Clients open your private link to look, ask for changes and approve, with no account needed. More in the FAQ.
Your data and account
You can delete your account at any time: in the app under Account → Login & security (where you can also export your data), or on the web under Sign-in & account in your profile. Read how we handle photos in our Privacy Policy.
Still need help?
Tell us what happened and, if it's about a project, its name. Using the app? You can also write to us from Account → About → Contact support, and we'll see which account it's from.